home depot and my kitchen scale

i forgot to share this little diddy with you all. so as you may or may not know, i ordered a starfrit kitchen scale from home depot. it never came. i waited everyday... i got the email that said it shipped... other people who ordered their scales after me got them in the mail... (haha sarah) and it didn't come. so i called home depot, who contacted ups and ups said that they did deliver it but there was no apartment number on the order sheet so they left, and it was being returned to home depot. why ups wouldn't ask the concierge, whose job it is to know who lives in what apartment, is beyond me. anyway, they told ups to turn around and bring it back to me.

so i kept waiting everyday again, and it still wasn't coming, so i called back again. and this time, i get a rude guy on the phone who said that it was shipped back to home depot and that could expect a refund, but it's good that i called, otherwise they couldn't verify my info and i wouldn't have gotten a refund. wtf? so if i didn't call my order would just be in limbo forever. so then he said i had to reorder the scale, but he could process it over the phone. i was a little miffed at this point, but fine, reorder the scale. so we are going through the motions and then he tells me that when i first bought the scale, there was a free shipping promotion, but that's over now, so i'd have to pay for shipping.

so i sort of lost it, it being my temper, and he said that i should have checked my first order email to verify the address, and i asked to speak to his manager. he put me on hold for five minutes and then said i could have free shipping. idiots! i'm not ordering anything from home depot again. the end. i still don't have it but it's shipped so i'll probably get it today. not that i care anymore!